# WhatsApp Chatbot & AI Chatbot Development Company | The Scale Studio

Canonical page: https://thescalestudios.com/services/whatsapp-ai/

The Scale Studio is an AI chatbot development company in Ahmedabad that builds WhatsApp chatbots for businesses across India and worldwide. Each WhatsApp AI assistant is trained on your approved business information, answers customers instantly at any hour, captures enquiry details and hands the conversation to your team when personal attention is needed. Setup covers the WhatsApp Business API, custom chatbot flows, training, testing and go-live, with optional ongoing hosting, monitoring and updates.

> India is WhatsApp’s largest market — more than 400 million monthly users in India when WhatsApp last published the figure. — Source: [WhatsApp, 2019](https://techcrunch.com/2019/07/26/WhatsApp-india-users-400-million/)

## What you gain

- **Instant replies** — Customers get answers straight away, any hour.
- **No lost enquiries** — Every lead captured with the details you need.
- **Accurate answers** — Only your approved information and flows.
- **People when it matters** — Smooth handover to your team.

## What's included

**Setup & support.** WhatsApp Business API, custom flows, training on your information, testing and go-live.

- **Customer asks** — A question in plain language, any time of day.
- **Assistant answers** — Using approved business information and agreed flows.
- **Team takes over** — When personal attention is needed.

## Questions

### Does the chatbot use the official WhatsApp Business API?

Yes. Setup is built on the WhatsApp Business API with custom flows, training on your information, testing and go-live.

### Can the chatbot hand a customer over to a real person?

Yes. Handover rules are agreed during setup, so your team takes over whenever personal attention is needed.

### What do you need first?

Business content, account access, integrations and handover rules.

### What does ongoing support cover?

Hosting, monitoring, fixes and minor updates — defined in your proposal.

### How is it priced?

Setup, support and usage are detailed in a tailored quotation.

### How do payments work?

50% advance to begin. 50% after final approval, before launch or handover. Monthly services are paid in advance. Everything confirmed in writing.

## Contact

- Email: heyscalestudio@gmail.com
- Phone / WhatsApp: +91 91061 49685 (https://wa.me/919106149685)
- Instagram: @thescale_studio (https://instagram.com/thescale_studio)
- Location: Ahmedabad, India — working with businesses across India and worldwide
- Start a project: https://thescalestudios.com/contact/

Payments: 50% advance to begin. 50% after final approval, before launch or handover. Monthly services are paid in advance. Everything confirmed in writing.